Ordering / Payment / Shipping

Ordering / Payment / Shipping

Ordering

You can place an order for any of our products here in our online store. Soft goods that are in stock will ship within 5 working days. Currently frame orders operate on a pre-order basis with a deposit taken to secure your order and the balance payable prior to shipping. If you have any questions related to ordering any of our products please contact us here.

 

Payment

Our site uses Stripe to process secure credit card payments. Stripe accepts most major credit cards including; Visa, MasterCard, American Express, JCB, Discover, and Diners Club. All of our products are priced in $USD with payment taken in this currency. Stripe will automatically convert this to your local currency using the exchange rate on the day of purchase and then bill you in your local currency. For any questions related to payments please contact us here.

 

Shipping

We offer a range of shipping options for both domestic and International shipping which are outlined on the Checkout page of the purchase process. We ship anywhere in the world for purchases of soft goods and frames, complete bikes (when available) will only ship within the US.

 

Returns

Should you wish to return a product please contact us here and we’ll provide you instructions on how to do this.